Return Policy

Returns and Refunds

  1. Eligibility: Returns are only accepted for defective or damaged items. The item must be unused and in its original packaging.

  2. Process: To initiate a return, contact us at contactsodupe@gmail.com within 14 days of receiving your order. Include your order number, a description of the issue, and photos of the item, if applicable.

  3. Refunds: 

    1. Approved refunds will be processed to your original payment method within 7-10 business days. Shipping fees are non-refundable.

    2. Refunds will not be approved for change of mind before the product has been shipped to the customer.
    3. Once a purchase is finalised, there is no circumstance acceptable for a refund.