Cancellation policy
Ready To Ship
Products marked "Ready to Ship" are currently in stock and available in our warehouse.
If you wish to cancel your order for a Ready to Ship item, please note the following:
- Shipping charges are non-refundable.
- If you cancel your order before it has been fulfilled or dispatched, you will receive a full refund for the product.
- If your order has already been dispatched, an additional $100 return freight fee will be deducted from your refund to cover the cost of returning the item to our warehouse.
To request a cancellation, please contact contact@sodupe.com.au
Shipping (month)
Products marked "Shipping (Month)" indicate that stock is currently in transit and expected to arrive during the stated month.
If you wish to cancel your order for a Shipping (Month) item, please note:
- A $25 processing fee will be deducted from your total amount.
To request a cancellation, please contact contact@sodupe.com.au
