Cancellation policy

Ready To Ship

Products marked "Ready to Ship" are currently in stock and available in our warehouse.

If you wish to cancel your order for a Ready to Ship item, please note the following:

• Shipping charges are non-refundable.
• If you cancel your order before it has been fulfilled or dispatched, you will receive a full refund for the product.
• If your order has already been dispatched, an additional $100 return freight fee will be deducted from your refund to cover the cost of returning the item to our warehouse.

To request a cancellation, please contact contact@sodupe.com.au

Pre-order

Products marked "pre-order" indicate that stock is currently in transit and expected to arrive during the stated month.

If you wish to cancel your order for a pre-order item, please note:

• A $25 processing fee will be deducted from your total amount.

To request a cancellation, please contact contact@sodupe.com.au